Just Energy Group, Inc.
Average Review Score: 1,6 out of 5
Based on 460 reviews.
Customer Reviews
Henry Kingston
Customer support was unresponsive when I needed assistance.
Taylor Taylor
I needed urgent assistance with my service transfer, but customer support was unresponsive and frustrating.
L. Shaw
I needed help switching plans but faced long hold times and unhelpful reps. Disappointing experience overall.
Liam Brooks
Customer service is poor and plans are limited in many areas.
Riley Green
confusing service model.
B. Harrison
Signing up was quick, but the lack of available plans in my area was disappointing and frustrating overall.
Tt Hoed
I had high hopes for Just Energy, but my experience was underwhelming. Despite their promises of simple enrollment, I found the process confusing and time-consuming. Customer service was lacking, with long wait times and unhelpful responses. The advertised discounts felt misleading, as my bills didn’t reflect any notable savings. Additionally, the website's repeated maintenance notices were frustrating, making it hard to access vital information. Ultimately, I expected a more seamless experience from a company boasting years in the industry, but it fell short of my expectations.
About Just Energy Group, Inc.
Website
Location
Global
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About Just Energy Group, Inc.
Website
Location
Global
Not Claimed
This business is not claimed yet. Claim now to provide additional information.
Claim NowRegister your business and get access to:
- Widgets for your website (soon)
- Collect reviews for free
- Customize your business profile
- Respond to customer feedback
- Gain insights into customer satisfaction
- Improve your online reputation
- Promote special offers and discounts
- Highlight positive customer testimonials
- Receive analytics on review performance
- Receive notifications of new reviews
- Apply for a Trustmark