Average Review Score: 2,0 out of 5
Based on 279 reviews.
I needed urgent assistance with my account, but customer support was unhelpful.
I needed help with my account setup and their customer support was unresponsive. Frustrating experience overall, very disappointing.
I needed assistance but their customer service was unhelpful and slow.
I needed assistance with a money transfer, but the support was unhelpful and left me more confused than before.
I reached out for assistance with account issues but was left waiting for days without a response. It felt like my concerns were completely ignored, which was incredibly frustrating.
I needed urgent help accessing my account but faced unresponsive support and no solution.
I reached out for support regarding my saving account and faced long wait times with unhelpful responses. Frustrating experience.
Unimpressive banking options.
Too good to be true.
I expected great service from EQ Bank, but my experience was disappointing. Frequent glitches in their app and poor customer support left me frustrated. Not the innovative banking alternative I'd hoped for.
I was excited to switch to EQ Bank because of their promise of high interest rates and no fees, but my experience has been disappointing. The setup process was unnecessarily complicated, and customer service has been unresponsive when I had inquiries. While they claim to provide seamless digital banking, my online experience has been anything but smooth—glitches and sluggishness are common. I expected more from a bank touted as one of Canada’s best; I won't recommend them.
I was disappointed with my experience using EQ Bank. While they promote high interest rates and no fees, the customer service often felt unresponsive. Additionally, the digital platform can be frustratingly slow and occasionally glitchy. Although they market themselves as innovative, I found the overall experience lacking the personal touch and reliability I expected from a banking service.
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This business is not claimed yet. Claim now to provide additional information.
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