Money & Insurance Banking & Money Bank

EQ Bank

Average Review Score: 2,0 out of 5
Based on 279 reviews.

Customer Reviews

5 Stars
16%
4 Stars
6%
3 Stars
1%
2 Stars
9%
1 Star
66%
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Brandon Abbott

I needed urgent assistance with my account, but customer support was unhelpful.

Layla Wallace

I needed help with my account setup and their customer support was unresponsive. Frustrating experience overall, very disappointing.

S. Newton

I needed assistance but their customer service was unhelpful and slow.

Henry Beale

I needed assistance with a money transfer, but the support was unhelpful and left me more confused than before.

Tyler Shaw

I reached out for assistance with account issues but was left waiting for days without a response. It felt like my concerns were completely ignored, which was incredibly frustrating.

J. Chambers

I needed urgent help accessing my account but faced unresponsive support and no solution.

M. Clarke

I reached out for support regarding my saving account and faced long wait times with unhelpful responses. Frustrating experience.

Jesse Granger

Unimpressive banking options.

A. Collier

Too good to be true.

Geranda Pieterman

I expected great service from EQ Bank, but my experience was disappointing. Frequent glitches in their app and poor customer support left me frustrated. Not the innovative banking alternative I'd hoped for.

Kmlager Sin

I was excited to switch to EQ Bank because of their promise of high interest rates and no fees, but my experience has been disappointing. The setup process was unnecessarily complicated, and customer service has been unresponsive when I had inquiries. While they claim to provide seamless digital banking, my online experience has been anything but smooth—glitches and sluggishness are common. I expected more from a bank touted as one of Canada’s best; I won't recommend them.

Yilmaz Wingerden

I was disappointed with my experience using EQ Bank. While they promote high interest rates and no fees, the customer service often felt unresponsive. Additionally, the digital platform can be frustratingly slow and occasionally glitchy. Although they market themselves as innovative, I found the overall experience lacking the personal touch and reliability I expected from a banking service.

About EQ Bank

Website

eqbank.ca

Location

Global

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About EQ Bank

Website

eqbank.ca

Location

Global

Not Claimed

This business is not claimed yet. Claim now to provide additional information.

Claim Now

Register your business and get access to:

  • Widgets for your website (soon)
  • Collect reviews for free
  • Customize your business profile
  • Respond to customer feedback
  • Gain insights into customer satisfaction
  • Improve your online reputation
  • Promote special offers and discounts
  • Highlight positive customer testimonials
  • Receive analytics on review performance
  • Receive notifications of new reviews
  • Apply for a Trustmark